Hi! Feel free to take a look around. I don't mind. :)
May 13th, 2010 · View Comments · college, msoe, news
It’s been a while since I talked about my alma mater. The only time I made a post about MSOE’s Senior Design show was four years ago. Too bad I never wrote about my senior design project (I graduated in 2008). But then again, I was busy moving out of college and starting a job and all that jazz, so it’s understandable that my site was low priority.
But I feel like mentioning it this year.
May 3rd, 2010 · View Comments · banking, cable, companies, customer service, lists, marketing, mobile, news
This is what I look like after dealing with customer service.
Every year since 2007, MSN Money has compiled a list of the top ten companies with the worst customer service. I only stumbled upon this recently, so I figured that I should share and highlight their findings. They haven’t published their 2010 results yet, however, so you’ll have to settle with just their 2007, 2008, and 2009 results.
MSN Money partners with a polling and market research company in order to gather their data for the top ten lists. About 3,000 or so people are randomly chosen to participate in the survey. Each person rates 145 companies based on what their experience was with their customer service, on a scale of “excellent” to “poor” to “I haven’t had an interaction with this company’s customer service.”
Judging from who’s on the list, I’m not surprised at all that these companies have terrible customer service. Although, it’s also interesting to see who ranked highly in customer service, and which companies received a lot of mixed responses.
February 23rd, 2010 · View Comments · android, apps, cliq, google, mobile, news, t-mobile
Androids on skateboards! =o
Remember how I said that if you wanted Google Maps Navigation on your Cliq, you’d have to wait for T-Mobile to roll out an upgrade? Well, it looks like that’s about to happen!
Well, eventually.
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